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6 In your notebook, rewrite the following exchange to make it more
formal. Use the LANGUAGE FOCUS to help you.
CUSTOMER
I'm so angry. A couple of weeks ago, I got a suit from you to wear to
a wedding but it was too small. You swapped it for a bigger size, but
it's the wrong colour and the zip doesn't work on the trousers. I've
sent them back because it's too late for the wedding. I want all my
money back, including the price of postage.
I am very disappointed with ...
ONLINE CLOTHES STORE
We're sorry about the problem you've had with this order. We'll give
your money back but we can't pay the postage. If you want
the chance to chat about this, call us on 09000 999 999.
you all​



6 In Your Notebook Rewrite The Following Exchange To Make It Moreformal Use The LANGUAGE FOCUS To Help YouCUSTOMERIm So Angry A Couple Of Weeks Ago I Got A Suit class=

Odpowiedź :

Kintaro

CUSTOMER

I'm very dissatisfied with the service. A couple of weeks ago, I purchased a suit from you to wear to  a wedding but it was too small. I was given a bigger one, but  it's the wrong colour and the zip doesn't work on the trousers. I've  sent them back because it's too late for the wedding. I would like to receive a refund or get my money back, including the price of postage, if possible.

ONLINE CLOTHES STORE

We're sorry to hear about the problem you've had with this order. We will issue a full refund  of your money but we can't pay the postage. If you would like to contact us directly, please do so and call us on 09000 999 999.

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