przekształć to na język formalny
I want to complain about your service i have tried to download Adels aldbum 21 three times this month but every time he download has not completed. I ve contacted you three times on 1st, 8th and 17th, april. I ve been a loyal customer for two years and i ve enjoyed the music i ve bought each month from your site. But now i want a refund of my last months subscription. Please close my account



Odpowiedź :

Hello,
I wanted to report problem i have with your service. I have tried to download Adele’s album called ,,21” three times this month but it hasn’t downloaded. Also i tried contact you three times, 1st, 8th and 17th april. I am a regular customer for two years and I was satisfied with your services. I’m afraid i have to ask for deleting my account and a refund. Thank you
xyz